The Effect of Discount Price on Impulsive Buying Mediated by Utilitarian Browsing in TikTok Shop (Empirical Study of Gen Z and Millennials in Jakarta)
DOI:
https://doi.org/10.57096/edunity.v4i8.434Keywords:
discount price, utilitarian browsing, online impulsive buyingAbstract
TikTok Shop, as a social commerce platform, is increasingly popular among Generation Z and millennial in Indonesia, particularly for skincare products. This phenomenon requires further investigation to understand the factors driving impulsive buying, especially considering utilitarian browsing as a mediating process. This study aims to analyze the influence of discount price on impulsive buying among TikTok Shop users while examining the mediating role of utilitarian browsing. This research adopts a quantitative approach, with data collected through online questionnaires distributed to 120 respondents from Generation Z and millennial residing in DKI Jakarta, who have purchased skincare products through TikTok Shop. The data analysis technique employed is Structural Equation Modeling (SEM) using SmartPLS 3.0 software, including testing the measurement model (outer model) and the structural model (inner model). The results of this study are expected to provide deeper insights into impulsive buying behavior and serve as a reference for social commerce industry players to optimize marketing strategies involving discount price to enhance consumer satisfaction and engagement.
References
Annur, C. M. (2023, March 15). Harga Relatif Murah dan Banyak Diskon, Alasan Utama Konsumen Indonesia Belanja Online di TikTok. https://databoks.katadata.co.id/teknologi-telekomunikasi/statistik/eda56632c020e44/harga-relatif-murah-dan-banyak-diskon-alasan-utama-konsumen-indonesia-belanja-online-di-tiktok
Bougie, R., & Sekaran, U. (2020). Research methods for business: A skill building approach (L. Johnson, Ed.; 8th ed.). John Wiley & Sons.
Budiman, S., Wijaya, T., Sukesi, & Damiasih. (2023). Exploring the effect of situational factors on hedonic and utilitarian browsing for mobile app impulsive buying. Transnational Marketing Journal, 11(1), 229–245. https://doi.org/10.33182/tmj.v11i1.1016
Fitria, S., Mahrinasari, M., & Fihartini, Y. (2024). Impulsive buying behavior in e-commerce live streaming based on the stimulus organism response (SOR) framework in women’s clothing products (Study on live streaming Shopee). Journal of Economics, Finance and Management Studies, 07(03). https://doi.org/10.47191/jefms/v7-i3-32
Hardani, S.Pd., M.Si., dkk. (2020). Metode penelitian kuantitatif & kualitatif (A. Husnu Abadi, A.Md., Ed.; 1st ed.). Pustaka Ilmu.
Hair, J. F., Jr., Hult, G. T. M., Ringle, C. M., & Sarstedt, M. (2022). A primer on partial least squares structural equation modeling (PLS-SEM) (3rd ed.). SAGE Publications.
Heriyanto, D. (2024). Understanding and uncovering the behavior, challenges, and opportunities.
Kalodata. (2024). Produk perawatan & kecantikan dengan pendapatan terbanyak. https://www.kalodata.com/shop
Kimiagari, S., & Malafe, N. S. A. (2021). The role of cognitive and affective responses in the relationship between internal and external stimuli on online impulse buying behavior. Journal of Retailing and Consumer Services, 61. https://doi.org/10.1016/j.jretconser.2021.102567
Kurnia, N. F., & Firmialy, S. D. (2024). The influence of sales promotion, financial literacy, hedonic browsing and utilitarian browsing on impulse buying (Case study of Shopee users on Gen Z in West Java). JHSS (Journal of Humanities and Social Studies), 08, 418–423. https://doi.org/10.33751/jhss.v8i2.9375
Lee, C. H., & Chen, C. W. (2021). Impulse buying behaviors in live streaming commerce based on the stimulus-organism-response framework. Information (Switzerland), 12(6). https://doi.org/10.3390/info12060241
Liska, M., & Utami, F. N. (2023). The influence of shopping lifestyle and discount prices on impulsive buying through TikTok Shop media on Generation Z and Millennials in Jakarta. Management Studies and Entrepreneurship Journal, 4(5). http://journal.yrpipku.com/index.php/msej
Liu, B. (2023). How social presence affects viewers’ impulse buying behavior in live streaming commerce. Journal of Economics, Business and Management, 11(3), 100–112. https://doi.org/10.18178/joebm.2023.11.3.745
Nugraha, Y. D., Suliyanto, Permana, R. M. T., Azib, & Hadiarti, D. (2024). Impulsive purchase behaviour of Z generation of Muslim women on TikTok Shop: The application of S-O-R framework. Journal of Islamic Marketing, 15(2), 493–517. https://doi.org/10.1108/JIMA-06-2022-0182
Paramita, R. W. D., Rizal, N., & Sulistyan, R. B. (2021). Metode penelitian kuantitatif: Buku ajar perkuliahan metodologi penelitian bagi mahasiswa akuntansi & manajemen (Edisi 3). WIDYA GAMA PRESS.
Pardede, R., Kiki, D., & Parsaoran, D. (2023). Metode penelitian bisnis (1st ed.). Nasmedia.
Puspita, M., & Pardede, R. (2023). The influence of brand awareness and electronic word of mouth on purchase decisions with TikTok social media marketing live stream as mediation: A study on brand cosmetic product consumers; Skintific in Indonesia. Jurnal Indonesia Sosial Sains, 4(11). http://jiss.publikasiindonesia.id/
Rasyid, C. N., & Farida, L. (2023b). The effect of price discount and hedonic shopping value on impulsive buying at TikTok Shop. Jurnal Ilmiah MEA (Manajemen, Ekonomi, dan Akuntansi), 7(3), 2023.
Septiani, L. (2024, July 17). 80% Penjualan di TikTok Shop Indonesia via Live Streaming. https://katadata.co.id/digital/e-commerce/669792c62d5f5/80-penjualan-di-tiktok-shop-indonesia-via-live-streaming#:~:text=Persentase%20jumlah%20toko%20pakaian%20perempuan,Lainnya%2050%2C04%25
Zheng, X., Men, J., Yang, F., & Gong, X. (2019a). Understanding impulse buying in mobile commerce: An investigation into hedonic and utilitarian browsing. International Journal of Information Management, 48, 151–160. https://doi.org/10.1016/j.ijinfomgt.2019.02.010
Downloads
Published
Issue
Section
License
Copyright (c) 2025 Rourentsia Meylovsky, Ratlan Pardede

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
Authors who publish with this journal agree to the following terms:
- Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under aCreative Commons Attribution-ShareAlike 4.0 International (CC-BY-SA). that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
- Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
- Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work.